Refund & Return Policy

Satisfaction Guarantee & Return Policy - Sublime Natural Care

At Sublime Natural Care, we’re dedicated to enhancing your self-care journey with premium, nature-driven products. We stand by the quality and effectiveness of our offerings, and we encourage you to use them for at least 14 days to experience their full benefits. If, after 14 days of use and within our 60-day money-back guarantee period, you’re not completely satisfied, please reach out via our Contact Us page for assistance.

Cancellation Policy

For any changes or cancellations, please contact us within 24 hours of placing your order. After this period, your order will enter processing, and modifications may not be possible. If a cancellation request is made within the 24-hour window, your refund will be processed within 7 business days.

60-Day Money-Back Guarantee

We’re confident in the quality of our products, which is why we recommend a 14-day trial period before considering a return. If you are still unsatisfied within 60 days, you may return the item under our money-back guarantee. Please note that any shipping fees (if applicable) are non-refundable.

To initiate a return, simply complete the form on our Contact Us page and include your Order Number or the Name and Email Address used for purchase. Our support team will assist you throughout the return process to ensure a smooth and seamless experience.

Damaged Items

We take special care in packaging to prevent any damage during transit. Items are considered damaged if they are defective or physically broken upon arrival. Minor dents or scuffs on packaging that do not impact the product’s condition are not classified as damage.

For any questions or additional support, our team is here to help—please don’t hesitate to reach out.